Need Advice on PC Problem

[+ Lucky]

We have two PCs. One iis working fine, but the other suddenly stopped playing videos. Even though the picture appears with the "play" icon in the middle of it, once we hit play, the picture goes black. This is true across the net, not just with one website. I can't figure out what to do about it, so come here to humbly ask the advice of others!

[kingsley88]

are you watching the video from an internet browser or is it downloaded to your PC? If from a browser, try a different one (chrome, Firefox, safari, etc) and see if it works there. Also that PC might need a software update of some sort.

Note I’m not a tech expert but just giving my 2 cents.

[+ not2rowdy]

No computer expert here but 1st thing to always try is a total shut down. Maybe even go so far as unplug. Count to 30. Reboot.

[+ MysticMenace]

it used to irk me when level 2 or level 3 Help Desk would ask me if I tried rebooting my computer, but now I just find it funny (or at the least pre-empt the question by saying to the personnel in the beginning, 'and yes, I rebooted').

[rvwnsd]

it used to irk me when level 2 or level 3 Help Desk would ask me if I tried rebooting my computer, but now I just find it funny (or at the least pre-empt the question by saying to the personnel in the beginning, 'and yes, I rebooted').

And do you actually reboot the thing?

[rvwnsd]

We have two PCs. One iis working fine, but the other suddenly stopped playing videos. Even though the picture appears with the "play" icon in the middle of it, once we hit play, the picture goes black. This is true across the net, not just with one website. I can't figure out what to do about it, so come here to humbly ask the advice of others!

When that has happened to me I uninstalled and reinstalled the browser and the problem was resolved.

[+ MysticMenace]

And do you actually reboot the thing?

 

hahaha - yes! not trying to subject myself being on an extended call if I haven't tried everything on my end to fix the problem.

[+ Lucky]

Thanks for the replies, guys. The computer problem fixed itself. I don't know the how of it, but I like the result!

[+ sync]

it used to irk me when level 2 or level 3 Help Desk would ask me if I tried rebooting my computer, but now I just find it funny (or at the least pre-empt the question by saying to the personnel in the beginning, 'and yes, I rebooted').

This is off topic, but that motion of his right arm aroused my curiosity.