I completely agree with you. Obviously, any willingness to accommodate a client has limits, but as long as their clients' way of handling communication is reasonable, I believe it should be respected. Everyone has their comfort level, and this is a field where consternation can be heightened for both the client and the purveyor of services. Keeping a client, especially a possible new client, at ease should be paramount. Putting demands of expected type or types of communication in one's profile, something of which I am seeing more often, only helps to foster a lack of comfort with potential clients. I am confident that once a certain level of trust has been achieved, the majority of clients would be willing to switch to a more agreed upon mode of communication.