@FTM Zachary Prince - funny, you hit the one point I decided not to add -- it occurred to me at the time to ask why he was leaving, but I didn't feel like I should be demanding a guy get back in bed. I was a newbie then. If it happened again now, not sure how I'd react. But, to me there's a big difference between asking someone whether you should go versus telling someone to stay, especially given the ultimately commercial nature of the transaction. YMMV I will say, though, if the situation is ambiguous, the provider should attempt to get clarity. Just seems like good business.